Refund policy

30-DAY SATISFACTION GUARANTEE

At FocusFlow Tech, your satisfaction is our priority. If you’re not in love with your purchase, you have 30 days after receiving your item to request a return.

Return Conditions: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

How to start a return: To start a return, you can contact us at support@focusflow-tech.com. If your return is accepted, we will send you instructions on how and where to send your package.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds: We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.